What is accessibility & how to get it?
The 2011 India Census mentions that there were about 27 million people in the country who were disabled in some way or the other. This makes it to about 1,755 persons in every one lakh residents of the country. However, what is disturbing is that even after being a 2.21 percent part of the population, there are not many disabled-friendly or accessible hotels and alternate accommodation options in our country today. On the same lines, the 2011 Census estimated that India had about 104 million aged people, above the age group of 60 years. The number is expected to touch 173 million by 2026, as per a report from UNPF and HelpAge India.
The term ‘accessibility’ as per English literature means ‘the quality of being able to reach a place of amenity’. As per the Rights of Persons with Disabilities Act 2016, India, an accessible place or environment is one that does not have barriers or obstacles for people, with or without a disability. This includes indoors as well as the outdoors. Offices, hospitals, schools, hotels and restaurants, footpaths, curbs, pedestrian blocks in India, under this Act are supposed to provide for an infrastructural setup that makes it easy and convenient for people from all walks of life to access the place, per se and amenities within it. Besides, all these places need to be well-equipped with adequate lighting, signages and alarms to facilitate easy movement of disabled people. Accessible toilets and transport systems are also an essential part of creating an accessible India. The infrastructural and logistic setups in the country has not been quite supportive for disabled people and when it is about hospitality, the issue is even more challenging. Even though Tourism for All has been propagated by the Tourism Department for quite some time now, differently-abled people have been facing tough challenges when travelling and staying in homestays, farms, guesthouses, hotels, resorts, hostels or dormitories. In 2009, the Indian government passed a law wherein the existing room inventories needed to get their places compliant with accessibility features and new ones required to incorporate accessibility as an essential element.
But even after such rules and regulations, things did not change much in India, especially for disabled people and senior citizens. One interesting aspect regarding that came to the forefront after a research in India is that on an average, only 1 room in an inventory of 250 hotel rooms was equipped for differently-abled people. The international ratio, however, is one room out of every 50 rooms. Besides, there is hardly any information regarding the same as most hotel and destination websites do not cover the topic clearly.